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By 2022, 75% of consumer and small business loans will be made through automated processes supported by artificial intelligence, according to a forecast from IDC.
Check out IDC's top 10 forecasts for China's financial services industry in 2021.
1. smart loan decision
By the end of 2022, 75% of lending decisions in retail banking will be supported by emerging financial technologies, which highlights the acceleration of cooperation between banks and new financial technologies.
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